Shipping policy

Free UK delivery

Delivery is free on every order to a UK address. There's no minimum spend.

When your order is sent

We dispatch orders within 1 working day (Monday to Friday, excluding bank holidays). Orders placed after 12pm or at the weekend are usually dispatched on the next working day.

Delivery times

We send orders with Royal Mail, Evri or other carriers. Most orders arrive within 2 to 4 working days of dispatch. Delivery times are estimates and can occasionally be longer at busy times of year.

Tracking

When your order is dispatched, we'll email you to let you know, with a tracking link where the delivery service provides one.

Where we deliver

We currently deliver to addresses in the United Kingdom only.

Lost, damaged or late orders

If your order hasn't arrived within 7 working days of dispatch, or arrives damaged, email us at info@mangodrum.co.uk and we'll send a replacement or give you a full refund.

Changing or cancelling an order

Contact us as soon as possible if you need to change your address or cancel your order. We can usually make changes before your order is dispatched. After it has been dispatched, you can return it under our refund policy.

Questions

Email info@mangodrum.co.uk or use the live chat on our website.